1. OVERVIEW

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms of service and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read the Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and conditions are considered an offer, acceptance is expressly limited to these Terms and conditions. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms and conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Throughout the site, the terms “we”, “us” and “our” refer to radhassweets.com. Radha’s Homemade Sweets offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

2. OUR CONTRACT

 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Radha’s Homemade Sweets relationship with you in relation to this website. 

  • eCommerce website: radhassweets.com 
  • Customer: The person using the online store and delivery service. 
  • Products / Goods: Products ordered by the customer. 
  • Perishable Goods: All Sweets. 
  • Non – Perishable Goods: All other products except perishable products. 
  • Products: The products delivered to the recipient will be generally as per the description of the article and as per the picture chosen by the customer 

When you place an order with us, the order is only accepted once full payment for the products is received. 

Once payment has been received by us we will confirm that your order has been accepted by us & sent via email to you which is provided on your order form (checkout page). Our acceptance of your order brings into existence a legally binding contract between us. 

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you accordingly. 

The sender is bound to our terms and conditions once he/she places the order. The sender should read our terms of placing the order with Radha’s Homemade Sweets only if they are acceptable to him/her.

 

3. COMMODITIES AND SERVICES  

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  • We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. 
  • We cannot guarantee that your screen or display of any colour will be accurate or match the resolution of our devices. 
  • Products shown are indicative only. The accessories shown are not necessarily a part of the product unless categorically mentioned. The actual arrangement of any gift products will vary due to the variability of contents across different destinations. 
  • We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a situational basis. 
  • We reserve the right to limit the quantities of any products or services that we offer. 
  • All descriptions of any products and pricing descriptions are subject to change at any time without notice, at our sole discretion. 
  • We reserve the right to discontinue any product at any time. 
  • Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

radhassweets.com reserves the right to change the perishable gift item to a less perishable one if the former is expected to spoil before the day it reaches the recipient, without prior permission 

While Radha’s Homemade Sweets takes great effort to ensure the prompt possible delivery of fresh products, Radha’s Homemade Sweets shall not be responsible for the degradation in the condition of perishable items due to late delivery. 

 

4. ACCURACY OF INFORMATION

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  • There may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. 
  • We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice. 
  • We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. 
  • No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. 
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5. Third Party

 

Certain content, products and services available via our Service may include materials from third-parties. 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions. 

 

 6.  User Reviews and Submissions

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and conditions. 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. 

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party. 

 

7. Availability

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  • We always work hard to make sure we have plenty of products in stock. But on a rare occasion due to the extensive range of sweets we sell, a product listed may be actually out of stock. If we cannot supply a product ordered, we reserve the right to substitute the goods with something similar (or as close as possible). We may offer to send the product to you as a back order as soon as the product comes available. Subject to your agreeing to wait alternatively you may request a refund of the out-of-stock item. 
  • We try to keep radhassweets.com as up to date as possible but, due to the nature and limited availability of the fast selling/famous sweets that we sell, we cannot guarantee that products will always be available. 
  • If we can’t supply a product, we reserve the right to replace it with an alternative sweet. 
  • We may also offer you the option of having the product sent to you as a back order (to follow the remainder of your order as soon as the product becomes available) or, alternatively, we will refund or re-credit your account with the actual amount credited in our account. 
  • All offers are available while stocks last. 
  • If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you the money you have paid for. 
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 8. Modifications

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  • You can review the most current version of the Terms and Conditions at any time on this page. 
  • We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. 
  • It is your responsibility to check our website periodically for changes. 
  • Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. 

9. Liability

 

Please note that we cannot be held responsible for any damage caused through postage such as climatic conditions affecting the product. We make sure that all items are in perfect condition before they are sent to you. If your parcel does arrive in a breaking condition, please contact us. 

We will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill). We shall have no liability to pay any money to you by way of compensation other than to refund you the amount you paid for the products in question. 

Neither or nor do we provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law to the party. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 

Events beyond our control: we shall have no liability for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance beyond our reasonable control. This includes without limitation to, strikes, lockdowns and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, or accident. 

We will not be responsible for any loss or damage/delay direct to the consignment or consequential, caused due to incorrect address, any act of God, such as accidents, any natural calamity, war, riot, commotion, strike, Local/Political Disruptions, Air / Rail / Road Disruptions / Delay or any other cause whatsoever beyond the control of us. No claim for loss/damage/delay will be entertained by us in such events. 

Radha’s Homemade Sweets reserves the right to withhold delivery of any consignment booked by the Customer if proper acknowledgement, viz, signature, company seal, date and time of delivery is refused by the concerned consignee, and we will not be responsible for any consequence or loss due to such non-delivery. Unless otherwise specified all deliveries will be made only at the address mentioned on the consignment/consignment note. However, we reserve to right to claim and receive the courier charges for the consignment. 

The Customer will provide the full address with a pin code number and telephone number for all consignments booked for easy identification and prompt delivery. We will not deliver any consignment with the post-box address. Further, We will not provide any proof of delivery in respect of consignments to be delivered to Governmental / Semi-Governmental offices. 

The Customer agrees to reimburse us on demand any payment incurred by Radha’s Homemade Sweets towards Octroi /Entry Tax charges, Sales Tax, and Airport / Railway station. Demurrage Charges or any Penalty related to any of the aforesaid or for Non-Submission of Various Government Forms / Road Permits or any Other Government Levies for any consignment booked by the Customer. 

Radha’s Homemade Sweets holds the right to destroy all records of delivery and other connected documents after 90 days of booking. 

Radha’s Homemade Sweets agrees to provide proof of deliveries to the Customer against the consignments booked and delivered; as a soft copy as provided by the logistics company and not the physical copy however not providing such proof will not be a pre-condition for payment to Radha’s Homemade Sweets by the Customer, in the interim should a requirement arise for a dispute/assurance of delivery, Radha’s Homemade Sweets would provide the necessary records in the soft format as provided by a logistics company. 

All the terms & conditions printed overleaf of the consignment note of the logistics partner are also binding to the Customer. 

The customer undertakes and agrees with Radha’s Homemade Sweets, that they shall not permit any other person who has an interest in the consignment to bring a claim or action against us arising from the carriage, even though we may have been negligent or in default and if a claim or action is made, the customer will indemnify us against the consequences of the claim or action and the cost and expenses we incur in defending it. 

If the recipient of the order or the person who consumes and/or uses the contents of the order is different from the person who has ordered then it is the responsibility of the person who has placed an order to communicate all the terms and conditions that he/she has agreed at the time of placing the order. 

 

10. Copyright & Trademark

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  • Radha’s Homemade Sweets does not give you any right neither in copyright, or intellectual property rights in any product nor to copy it. 
  • The copyright of our website and the content of all the software, site and pages relating to Radha’s Homemade Sweets website is owned by or licensed to Radha’s Homemade Sweets unless otherwise specified and may not be used, copied or altered without our express consent. 
  • Copyright extends to the design, look and feel of Radha’s Homemade Sweets, all photographs on it and its marketing materials. 

You may use the information for private and personal non-commercial use only – i.e., to view, copy and print portions of Radha’s Homemade Sweets for the sole purpose of placing orders. The materials may not be used for any other purpose. 

You may use the information for private and personal non-commercial use only – i.e., to view, copy and print portions of Radha’s Homemade Sweets for the sole purpose of placing orders. The materials may not be used for any other purpose.